Order received today. Thanks for the great service.

Quick response to my request to verify part # and required gaskets. Order processed promptly.

I had the order shipped ground and it still showed up in less than 2 days. When I called to order the part and confirm I had the right one the customer service personnel were very professional, knowledgeable, and friendly; something that is so hard to come by in this day and age. Keep up the great job!

FANTASTIC SERVICE

Dealing with you folks was a joy! Its nice calling you up and getting direct answers to questions and finding the parts I need. I am absolutely coming back when I need to.

We were impressed with the fast processing of our order.

Your service was excellent and you steered me to the proper parts. I am very satisfied. We will do business again.

It is easy to find Lennox parts on your site and the price is reasonable.

Thanks for your rapid shipping! I received the part yesterday, It only took one day for it to get here! You can't ask for anything faster than that.
Thanks again
Mike

Very good service, thank you And the forum is very helpful. Read it first then ordered part.

Fast service, great!

Very impressed, I will definitely buy again and recommend you to my neighbors. Thank you

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My system is 20 years old. Lennox parts are hard to fine in Chattanooga, TN. I will come to you for parts. Have a good day, James

great experience, order taker MOST helpful!

My local dealer wont sell me parts at a good price... thanks for being here

I want to thank you for your prompt shipping of the part I ordered. It worked perfectly and my AC is now up and working again. I will definitely use you for any future parts I need.

very good service

Excellent!

My god we were impressed! Ordered at 9:00 am on Thursday morn, and sitting on my desk at 11:00 am the following day. That was impressive! I thought your site and contact for old parts-new numbers was the best in any field. Five out of five stars. Thanks. (The furnace was up and running 26 hrs after that.) John and Joan

Thanks for your help in getting the correct parts the first time , and prompt shipping. Happy St. Patrick's Day.

good experience

Fast shipment and it was what I ordered. Will use your company again

Overall excellent help in selecting the right part. The website discussion forum helped a lot and the shipping was extremely fast.

Ordered parts Friday and had them in our offices Wednesday the next week after correcting the order Monday morning. Great!.

Great! I ordered the part Monday morning and it was delivered to me Tuesday morning.

Very good experience and very fast delivery. Thank you

It was a pleasant experience dealing with this company, the parts arrived the very next day and are exactly as specified.

Thanks for getting that shipped out quickly. We are in the middle of a cold snap and needed the part quickly. It was shipped the same day I ordered it.

to be a first timer For me it was very easy and understanding and good people

Very prompt service. Instructions were accurate.

I was helped promptly online as well as on the telephone.

On my first order the young lady I spoke with on the phone was very helpful and was able to get my order shipped out the same day, even though it was after two. Very pleasant experience.

Just placed another order on-line, where there was an issue with my credit card, it was quickly resolved, but again, the gentleman that I was talking to was very pleasant and helpful.

I received the part next day and put it on. The part worked great and my customer is warm again. Thank you!!!!

It was a good shopping experience. Most of the time I have a hard time ordering by internet, but not this time !

Hello, I wanted to let you know that I was very satisfied with your company from my emails being answered to your staff on the phone to receiving my part on time and the right one....I appreciate your service and will recommend you to all my friends. Thanks and have great holiday season...Brian

I Googled Lenox parts. looked at multiple parts dealers. *Your website had 800 phone number. gave you address city & state, but the most important was your tech forum... this was what made the sale...... thank you again

New blower and switch kit arrived this evening. It is installed and working fine. The bad noise is gone. Now the dog doesn't bark when the furnace turns on! Great service, thank you so much!!

It was actually only a day and a half since the order went in to Oklahoma until it was sitting on my front door step in Lacey, WA with no premium shipping charges. You bet you get my recommendations. I just wish you had an excellent rating box available. Thoroughly checking each step I had that Ignition Controller Upgrade Replacement up and running on my gas furnace in less than 45 minutes.

Great website! Parts were reasonably priced, my order was processed quickly, and even with selecting the cheapest shipping option, I still had my parts in under 48 hours. Anyone who owns a Lennox Pulse like I do should have this site bookmarked. I have a friend who also has a Pulse furnace and I have already referred him to your site, and passed along info I collected from the forum section Great job!

The immediate call I received to confirm my order and clear a model number discrepancy was nice. Very reassuring that I was receiving the correct parts. Receipt of the parts requested was very fast.

Prompt order shipping and delivery

correct part--excellent service

I have always ordered the replacement filter locally but when company went out of business I was at a loss. Going on the internet and finding you I was a little bit apprehensive not knowing anything about you. Went ahead and am so glad! Your price including shipping was under or about the same as local - but without the hassle of waiting for order to come in and than drive clear across town to pick up. You called the same day and made sure I had pick the right product and was very friendly. My order arrived within a few days. I am very happy with the service and product and will definitly order from you again. Thanks for a wonderful experience

Just right! Very informative, Thanks (Third time to order since 2004)

Just right! Good job!

Parts received Friday were an exact match. Installed capacitors and relay and compressor is running like new again. Thanks, Dan (Second time to order)

I actually ordered the wrong part but was relieved to find out via the online support that I could actually use the part I ordered. I got a reply within minutes.

VERY GOOD SERVICE. UNIT IS BACK IN SERVICE AND WORKING JUST FINE.

WOW!! I ordered late Sunday night and package was delivered Tuesday afternoon, and it was not a rush order! Right part, lightning fast!

My blower was here yesterday that was the quickest thing ever shipped. You are the Best!!

You guys were a huge help. Made everything very easy.

Your tech help response was fast and accurate. Shipping was the same.

The person I talked with was extremely helpful, did everything he could to try to get us the part as quickly as possible. When UPS didn't deliver it next day (I paid for priority shipping), he called and said he would refund the extra shipping costs. Overall one of the most helpful customer service people I have ever dealt with. An experience I will highly recommend to anyone in need of HVAC parts

Great service! Shyla (not sure of spelling) was very helpful on the phone ensuring I had ordered the right part. It was and it fixed my problem. Thanks!

Very helpful. I was able to save money by buying the furnace part and fixing it myself. Fit perfectly.

Excellent customer service as well as turnaround time.

Very fast shipping!

Great website with good information, convenient ordering, timely delivery, excellent service.  The best!

Extremely fast answers to parts availability and price.  Fast answer to technical question and guided me to a site that showed a schematic of the board.  Was shipped the next day after I ordered it at 4pm.  Received the next day after it was shipped, I installed it and the furnace is working perfectly  Thanks for the service, advice, and price.  I will definitely use you again if I need further parts.  Thanks again!

I was very impressed with the service that was given to me from Cozy-Parts.  There Customer Service is A+++++.  Thanks for the Pressure Switch for my Lennox Unit

I found your place via search engine. I am 60 years old and can say that the kind of service I received from you is among the very best that can be counted on one hand. Your Forum is also outstanding and one of the best considering the instant help!

I was both pleased and surprised to receive the parts so quickly

The UPS guy delivered my package to the wrong house. Not my next door neighbors but about 12 houses away. I call the CozyParts number and everyone was very helpful. I feel that I can trust all of you there. My neighbor brought my package over later on in the day

I haven't installed my new parts yet, but the website and the service were very good!!

THANK YOU FOR BEING SO HELPFUL. I APPRECIATE SHYLA CALLING ME TO MAKE SURE I WAS ORDERING THE CORRECT PARTS. IT WORKS GREAT. I WILL NOT HESITATE TO USE YOU AGAIN. AGAIN THANKS FOR YOUR HELP

I was impressed with the Cozy contacts knowledge. I saved over $300 on the BCC circuit board from Cozy. The installation was simple and only took an hour. Thanks

Great Experience , I love how your rep e-mailed me back with the correct part number ! I wish I would of known about you folks years ago ! GREAT JOB !!

Want to thank each and everyone of you especially the parts department for helping me decipher the needed parts as well as receiving them FASTER than the local repair company could have done. You save me well over $500

I e-mailed my request for a roll-out switch and received a response back within a half an hour. I responded back, and the part had be ordered via telephone. The part was ordered on a Friday (after a big snow storm for you folks, I spoke with the only person to make it in to work) and I received the parts the following Monday. Terrific job.

I cant thank you folks enough. After my local service company failed to show up, I decided to do the job myself. Your website is outstanding and enabled me to find the parts I needed very quickly. Shipping was fast and the parts arrived in perfect condition. The install was smooth and the heats back on! You helped me save over $250.00, at least! Keep doing what you're doing--it works!