Location:  

TROY, MI    

Date: 

11/6//08

Location:  

NEEDHAM HEIGHTS, MA   

Date: 

11/4//08

Location:  

BALLWIN, MO   

Date: 

11/3//08

Location:  

CHESTERFIELD, MO   

Date: 

11/1//08

Location:  

PARSIPPANY, NJ   

Date: 

10/24/08

Location:  

BROOMFIELD, CO   

Date: 

10/09/08

Location:  

BROCKWAY, PA    

Date: 

09/24/08

Location:  

ANDERSON, IN    

Date: 

09/22/08

Location:  

KISSIMMEE, FL    

Date: 

09/14/08

Location:  

WILLIAMSTON, MI    

Date: 

08/29/08

Very good service, thank you  And the forum is very helpful. Read it first then ordered part.

Location:  

CYPSILANTI, MI    

Date: 

08/26/08

Fast service, great!

Location:  

CHATTANOOGA, TN    

Date: 

08/05/08

Very impressed, I will definitely buy again and recommend you to my neighbors. Thank you

Location:  

CHATTANOOGA, TN    

Date: 

07/30/08

My system is 20 years old.  Lennox parts are hard to fine in Chattanooga, TN.  I will come to you for parts.  Have a good day, James

Location:  

MONROE, CT    

Date: 

07/01/08

great experience, order taker MOST helpful!

Location:  

SAINT JOSEPH, MI    

Date: 

5/30/08

My local dealer wont sell me parts at a good price... thanks for being here

Location:  

THE COLONY, TX    

Date: 

5/1/08

I want to thank you for your prompt shipping of the part I ordered. It worked perfectly and my AC is now up and working again. I will definitely use you for any future parts I need.

Location:  

PETAL, MS    

Date: 

4/19/08

very good service

Location:  

ELYRIA, OH    

Date: 

3/30/08

Excellent!

Location:  

PORT ORCHARD, WA    

Date: 

3/25/08

My god we were impressed! Ordered at 9:00 am on Thursday morn, and sitting on my desk at 11:00 am the following day. That was impressive! I thought your site and contact for old parts-new numbers was the best in any field. Five out of five stars. Thanks. (The furnace was up and running 26 hrs after that.) John and Joan

Location:  

LIVERPOOL, NY   

Date: 

3/14/08

Thanks for your help in getting the correct parts the first time , and prompt shipping. Happy St. Patrick's Day.

Location:  

MINNEAPOLIS, MN   

Date: 

3/14/08

good experience

Location:  

SEASTON, PA   

Date: 

3/7/08

Fast shipment and it was what I ordered.  Will use your company again

Location:  

SCHAUMBURG, IL   

Date: 

2/20/08

Overall excellent help in selecting the right part. The website discussion forum helped a lot and the shipping was extremely fast.

Location:  

MINNEAPOLIS, MN   

Date: 

2/13/08

Ordered parts Friday and had them in our offices Wednesday the next week after correcting the order Monday morning. Great!.

Location:  

MINNEAPOLIS, MN   

Date: 

2/12/08

Great! I ordered the part Monday morning and it was delivered to me Tuesday morning.

Location:  

BAYVILLE, NJ   

Date: 

1/24/08

Very good experience and very fast delivery. Thank you

Location:  

RANCHO CUCAMONGA, CA   

Date: 

1/24/08

It was a pleasant experience dealing with this company, the parts arrived the very next day and are exactly as specified.

Location:  

OREGON CITY, OR   

Date: 

1/23/08

Thanks for getting that shipped out quickly. We are in the middle of a cold snap and needed the part quickly. It was shipped the same day I ordered it.

Location:  

CAMDEN, NJ   

Date: 

1/19/08

to be a first timer For me it was very easy and understanding and good people

Location:  

QUINCY, IL   

Date: 

1/10/08

I searched high and low and found you had everything I needed all in one easy to find data base. Everything was PERFECT! Saved my A%%. Thanks

Location:  

MONROE, IA   

Date: 

1/10/08

 Very prompt service. Instructions were accurate.

Location:  

ROLLING MEADOWS, IL   

Date: 

1/3/08

 I was helped promptly online as well as on the telephone.

Location:  

GREELEY, CO   

Date: 

12/20/07

On my first order the young lady I spoke with on the phone was very helpful and was able to get my order shipped out the same day, even though it was after two. Very pleasant experience.

Just placed another order on-line, where there was an issue with my credit card, it was quickly resolved, but again, the gentleman that I was talking to was very pleasant and helpful.

Location:  

ANDERSON, IN   

Date: 

12/19/07

I received the part next day and put it on. The part worked great and my customer is warm again. Thank you!!!!

Location:  

HOBART, IN   

Date: 

12/12/07

It was a good shopping experience. Most of the time I have a hard time ordering by internet, but not this time !

Location:  

SCHALLER, IA   

Date: 

12/01/07

Hello, I wanted to let you know that I was very satisfied with your company from my emails being answered to your staff on the phone to receiving my part on time and the right one....I appreciate your service and will recommend you to all my friends. Thanks and have great holiday season...Brian

Location:  

DEERFIELD, IL  

Date: 

11/29/07

I Googled Lenox parts. looked at multiple parts dealers. *Your website had 800 phone number. gave you address city & state, but the most important was your tech forum... this was what made the sale...... thank you again

Location:  

COLORADO SPRINGS, CO  

Date: 

11/6/07

New blower and switch kit arrived this evening. It is installed and working fine. The bad noise is gone. Now the dog doesn't bark when the furnace turns on! Great service, thank you so much!!

Location:  

LACEY, WA  

Date: 

11/6/07

It was actually only a day and a half since the order went in to Oklahoma until it was sitting on my front door step in Lacey, WA with no premium shipping charges. You bet you get my recommendations. I just wish you had an excellent rating box available. Thoroughly checking each step I had that Ignition Controller Upgrade Replacement up and running on my gas furnace in less than 45 minutes.

Location:  

PRINCETON, KY  

Date: 

11/4/07

Great website!  Parts were reasonably priced, my order was processed quickly, and even with selecting the cheapest shipping option, I still had my parts in under 48 hours.  Anyone who owns a Lennox Pulse like I do should have this site bookmarked.  I have a friend who also has a Pulse furnace and I have already referred him to your site, and passed along info I collected from the forum section  Great job!

Location:  

MORGANVILLE, NJ  

Date: 

10/25/07

The immediate call I received to confirm my order and clear a model number discrepancy was nice.  Very reassuring that I was receiving the correct parts.  Receipt of the parts requested was very fast.

Location:  

MONUMENT, CO  

Date: 

10/23/07

correct part--excellent service

Location:  

MONTEVIDEO, MN  

Date: 

10/18/07

correct part--excellent service

Location:  

PORTLAND, OR  

Date: 

10/17/07

I have always ordered the replacement filter locally but when company went out of business I was at a loss. Going on the internet and finding you I was a little bit apprehensive not knowing anything about you. Went ahead and am so glad! Your price including shipping was under or about the same as local - but without the hassle of waiting for order to come in and than drive clear across town to pick up. You called the same day and made sure I had pick the right product and was very friendly. My order arrived within a few days. I am very happy with the service and product and will definitly order from you again. Thanks for a wonderful experience

Location:  

CHICAGO, IL  

Date: 

9/26/07

Just right!  Very informative, Thanks (Third time to order since 2004)

Location:  

GOLDEN, CO

Date: 

9/21/07

Just right!  Good job!

Location:  

DALLAS, TX

Date: 

8/14/07

Parts received Friday were an exact match. Installed capacitors and relay and compressor is running like new again. Thanks, Dan (Second time to order)

Location:  

ABBEVILLE, SC

Date: 

8/7/07

I actually ordered the wrong part but was relieved to find out via the online support that I could actually use the part I ordered. I got a reply within minutes.

Location:  

WILLIAMSPORT, PA

Date: 

6/25/07

VERY GOOD SERVICE. UNIT IS BACK IN SERVICE AND WORKING JUST FINE.

Location:  

Coralville, IN

Date: 

5/2/07

WOW!! I ordered late Sunday night and package was delivered Tuesday afternoon, and it was not a rush order! Right part, lightning fast!

Location:  

Clinton, MO

Date: 

4/14/07

Location:  

Crystal Lake, IL

Date: 

4/9/07

You guys were a huge help.  Made everything very easy.

Location:  

Churchville, MD

Date: 

3/22/07

Your tech help response was fast and accurate.  Shipping was the same.

Location:  

Saint Louis, MO

Date: 

2/28/07

The person I talked with was extremely helpful, did everything he could to try to get us the part as quickly as possible.  When UPS didn't deliver it next day (I paid for priority shipping), he called and said he would refund the extra shipping costs.  Overall one of the most helpful customer service people I have ever dealt with.  An experience I will highly recommend to anyone in need of HVAC parts

Location:  

Pamplin, VA

Date: 

2/24/07

Great service! Shyla (not sure of spelling) was very helpful on the phone ensuring I had ordered the right part. It was and it fixed my problem. Thanks!

Location:  

Orchard Park, NY

Date: 

2/8/07

Very helpful.  I was able to save money by buying the furnace part and fixing it myself.  Fit perfectly.

Location:  

Fairfax, VA

Date: 

2/3/07

Excellent customer service as well as turnaround time.

Location:  

Berlin, CT

Date: 

2/2/07

Very fast shipping!

Location:  

Denver, CO

Date: 

1/25/07

Great website with good information, convenient ordering, timely delivery, excellent service.  The best!

Location:  

Ardmore, OK

Date: 

1/25/07

Extremely fast answers to parts availability and price.  Fast answer to technical question and guided me to a site that showed a schematic of the board.  Was shipped the next day after I ordered it at 4pm.  Received the next day after it was shipped, I installed it and the furnace is working perfectly  Thanks for the service, advice, and price.  I will definitely use you again if I need further parts.  Thanks again!

Location:  

Oceanside, CA

Date: 

1/19/07

I was very impressed with the service that was given to me from Cozy-Parts.  There Customer Service is A+++++.  Thanks for the Pressure Switch for my Lennox Unit

Location:  

Denver, Co

Date: 

1/16/07

I found your place via search engine. I am 60 years old and can say that the kind of service I received from you is among the very best that can be counted on one hand. Your Forum is also outstanding and one of the best considering the instant help!

Location:  

Mchenry, IL

Date: 

1/9/07

I was both pleased and surprised to receive the parts so quickly

Location:  

Oceanside, NY

Date: 

12/21/06

The UPS guy delivered my package to the wrong house. Not my next door neighbors but about 12 houses away. I call the CozyParts number and everyone was very helpful. I feel that I can trust all of you there. My neighbor brought my package over later on in the day

Location:  

Bedford, PA

Date: 

12/19/06

I haven't installed my new parts yet, but the website and the service were very good!!

Location:  

REYNOLDSBURG, OH

Date: 

12/09/06

THANK YOU FOR BEING SO HELPFUL. I APPRECIATE SHYLA CALLING ME TO MAKE SURE I WAS ORDERING THE CORRECT PARTS. IT WORKS GREAT. I WILL NOT HESITATE TO USE YOU AGAIN. AGAIN THANKS FOR YOUR HELP

Location:  

ARVADA, CO

Date: 

12/08/06

I was impressed with the Cozy contacts knowledge. I saved over $300 on the BCC circuit board from Cozy. The installation was simple and only took an hour. Thanks

Location:  

PACOIMA, CA

Date: 

12/07/06

Great Experience , I love how your rep e-mailed me back with the correct part number ! I wish I would of known about you folks years ago ! GREAT JOB !!

Location:  

PHOENIX, AZ

Date: 

12/05/06

Want to thank each and everyone of you especially the parts department for helping me decipher the needed parts as well as receiving them FASTER than the local repair company could have done. You save me well over $500

Location:  

MINNEAPOLIS, MN

Date: 

12/05/06

I e-mailed my request for a roll-out switch and received a response back within a half an hour. I responded back, and the part had be ordered via telephone. The part was ordered on a Friday (after a big snow storm for you folks, I spoke with the only person to make it in to work) and I received the parts the following Monday. Terrific job.

Location:  

NEW ROCHELLE, NY

Date: 

11/13/06

I cant thank you folks enough. After my local service company failed to show up, I decided to do the job myself. Your website is outstanding and enabled me to find the parts I needed very quickly. Shipping was fast and the parts arrived in perfect condition. The install was smooth and the heats back on! You helped me save over $250.00, at least! Keep doing what you're doing--it works!

Location:  

LAS VEGAS, NV

Date: 

11/03/06

So far so good, great service, keep up the good work.

Location:  

OKLAHOMA CITY, OK

Date: 

10/23/06

The circuit board for my furnace was $200.00 cheaper than the place I called in town. It was worth waiting two days for it. It worked perfectly. Thanks.

Location:  

SAINT PAUL, MN

Date: 

10/19/06

Wow! Saved over $300 ...Got my 2-day shipping next day. I'm up and running and ready (furnace-wise anyway) for the cold weather.

Location:  

SUGAR LAND, TX

Date: 

10/12/06

The circuit board came in a day earlier that I expected it, and got installed the same day. Thanks for your great service.

Location:  

OLATHE, KS

Date: 

10/3/06

great fast service!

Location:  

BURLEY, ID

Date: 

10/3/06

VERY fast delivery. Site is easy to use and it is easy to find the parts that you need

Location:  

Bloomington, IN

Date: 

9/12/06

I appreciated how easy and quick your process was to purchase my replacement board....  I have added your website to my favorites as a reference as needed. Again, Thank you for the great service!

Location:  

VANCOUVER, WA

Date: 

8/31/06

I was very pleased with the help I got to select the right part for my retired parents furnace. You helped to save them over $400.
My dad had no problem putting the board in. I am a bit disgusted with the local company who wanted to charge them $700 to fix things. I felt their charges were excessive. Ordering from you was a very positive experience. The shipping was just a tad on the slow side. I was getting a bit concerned but it worked out great overall.

COZY FEEDBACK: This was a ground shipment ordered late on a Thursday night.  If you are suffering, we recommend that you use one of our faster shipping options.

Location:  

Memphis, TN

Date: 

8/30/06

I hope not to have to use you again, however I would not hesitate at all. So appreciative of the service, speed, and accuracy

Location:  

Minooka, IL

Date: 

8/29/06

Very good part. I installed it and is working fine.
I called another Lennox dealer to get the part. He refused to sell the part unless they installed it.

Location:  

Loveland, CO

Date: 

8/02/06

Your shipping was very quick. It did not have a tracking number so I called and the lady I talked with said she would email me it. Not 2 minutes later I had received the email with the tracking number. My husband will install the part tonight and hopefully it fixes the AC unit. Thanks!

Location:  

East Islip, NY

Date: 

7/31/06

Best price I found on this part and excellent delivery time. Got the part just in time for the next heat wave. Thanks!

Location:  

Chicago, IL

Date: 

7/30/06

Very fast shipment and very informative great site!

Location:  

Hampton, TN

Date: 

7/29/06

Excellent service. Very helpful in helping determine the correct part. Would recommend anytime. Thanks for your service.

Location:  

Simi Valley, CA

Date: 

7/18/06

Your website is better than most and the order process was very good. I spoke with Monte to confirm I was ordering the correct part and he was very polite, helpful and professional.

Location:  

Wayne, NJ

Date: 

7/12/06

Part arrived when promised and worked well with no problems. This is a great source for Lennox parts as this is third time I have used your services to repair my Lennox furnace and AC. Thanks!

Location:  

Kennesaw, GA

Date: 

7/5/06

I was so happy to find your web site. I can never find parts for my A/C anywhere locally without going through a dealer that requires that they install the parts. I selected 3 day shipping and was surprised to find my purchase on the door step only 2 days after I placed my order.

Location:  

ST JOSEPH, MO

Date: 

6/21/06

Thank You!! I got it yesterday and it works fine.  You made it easy.

Location:  

Fort Lauderdale, FL

Date: 

6/21/06

Very knowledgeable and helpful staff!  Took the time to answer all of my questions and provide me with more than one option to go about my repair.

Location:  

FORT MONMOUTH, NJ

Date: 

6/21/06

Location:  

Dearborn Heights, MI

Date: 

6/20/06

The best store over the internet .

Location:  

BROKEN ARROW, OK

Date: 

6/9/06

Easy to navigate and helpful website, Very quick order processing / shipping and awesome prices !!!

Location:  

MAINEVILLE, OH

Date: 

6/6/06

I would like to thank you for your quick response. After I asked what the correct part should be, and received a very good price for the item, you shipped that day. I just want to thank you for the quality of service I received from Cozy Parts.

Location:  

SAN ANTONIO, TX

Date: 

4/21/06

This was the EASIEST transaction and it saved me about $300!!!  YAHOO!!  Your customer service stands alone, it is unmatched.  I appreciated the phone call telling me I had ordered the wrong part and then found out the part I needed was $20 less.  Great company, GREAT service, THANK YOU SO MUCH!!!

Location:  

DARLINGTON, SC

Date: 

3/25/06

Your salesman, Terry Was Extremely Helpful Thanks a Million!!!!