Archive for the ‘Customer Service’ category

We have been getting a lot of phone calls wanting to know when we were going to get the new Baso Control for Lennox Pulse Furnaces. We expect a shipment the week of January 9th. We are keeping our fingers crossed because we know a lot of HVAC servicers have people customers that are waiting [...]

In October, 2011 Lennox announced that several key components used in the Lennox Pulse product would no longer be available. This will affect the GSR14, G14, GSR21, G21, GSR21V and G21V product lines. We have sold all of our available inventory of the 60J00 (60J0001) ignition control, 43G62 (43G6201) spark plug, and the 64K60 (64L6001) [...]

It’s been an interesting week here at Cozy. Everyone is in a panic because their air conditioner is broke and we are working as fast as we can to help everyone get the parts they need. One interesting issue that we have noticed this week is clairvoyant HVAC servicers. The hot weather brings them out. [...]

CozyParts.com, Inc. has updated their Customer Forum located at http://www.cozyparts.com/lennox-parts/forum . The new update will allow for faster searches of the forum database while accommodating more users.

Powered by WordPress.
Copyright © CozyParts.com, Inc.. All rights reserved.